Effective: 11/1/2012

Terms and Conditions

30hands Cloud (the “Service”) provided by 30hands Learning, Inc. (“30hands”) with permission of your local school, local school district, teacher, or other responsible education authority (the “Subscriber”) is made available to you (the “User”) subject to the following Terms and Conditions in the 30hands Service Agreement (the “Agreement”). By using and accessing this Service located at 30hands.com or 30hands.net (and formerly ipresentonline.com), you are agreeing to be bound by, and to comply with, these Terms and Conditions and any other terms and conditions or terms of service posted on any individual page of this Service.

30hands is a cloud-based collaborative learning e-classroom site for education. The platform combines the structure of learning management systems with the flexibility of social media applications. 30hands is designed to keep the student focused on learning by bringing all the relevant learning materials and tools into the e-classroom, instead of launching the student all over the Internet. The main site includes courses, groups, a profile and a calendar that are personalized for each student. Courses include pages that contain learning materials customized by the teacher or curated from the web by the teacher, presentations created by the teacher or other educators (such as Khan Academy) for the purpose of student learning, presentations created by students in courses for the purpose of teaching iterative creativity, a timeline for easy access to learning materials and discussions, test/quizzes, discussion boards, blogs, and an online gradebook. In order to promote better student engagement, 30hands includes social media functionality that encourages conversation and sharing within the e-classroom. It is important to note that 30hands does not incorporate external social media applications, such as Facebook or Twitter, where privacy issues may arise, but rather draws on similar concepts to create a social experience for the students.

Usage of 30hands by Students

If a student is under the age of 13, a parent or legal guardian must give consent for the child to use 30hands. 30hands requires schools, districts, or teachers to obtain parental consent from parents. 30hands has consent forms available on request by sending email to info@30hands.com.

30hands collects limited personal information from minor students only where that student’s school, district, or teacher has contracted with 30hands to collect personal information for the use and benefit of the learning environment.

 

If you believe that a student’s school, district, or teacher has not required parental consent prior to our collection of any personal information, you may contact us at info@30hands.com.

Standard Provisions

If you are a student, the following provisions also apply:

Be careful who you share your information with while using 30hands.

  • You must get your parent or guardian to read these Terms before using 30hands.
  • You will only register for and access 30hands as a student registrant, and not as a teacher, parent, or any other category of user.
  • You will only access 30hands using the user login and/or access code given to you by your teacher. You may not use any user logins or access codes which you receive from other students or which you did not receive directly from your teacher.

If you are accessing 30hands on behalf of a School or District, the following provisions also apply:

  • You represent and warrant that you are solely responsible for complying with the Child Online Privacy Protection Act (COPPA), which requires parental consent for online collection of personal information from children under 13.
  • You must obtain verifiable parental consent (“Consent”) from all parents whose children will be accessing 30hands and provide a copy to us upon our request. For more information on COPPA, please see http://www.coppa.org/comply.htm.
  • When obtaining Consent, you must provide parents with a copy of our Privacy Policy.
  • You will only grant user logins and/or access codes to teachers and staff members who are current employees of your school or district. Upon termination of a teacher or other staff member’s employment with you, you will require that individual to return and cease using all user logins and/or access codes he or she has in his or her possession. If at any time you learn a user of 30hands claims to be affiliated with your school or district who is not, in fact, affiliated with your school or district, you will notify 30hands immediately.

If you are accessing 30hands as a Teacher, the following provisions also apply:

  • You represent and warrant that you have permission from your school or district to enter into these Terms, to use 30hands as part of your curriculum, and that you have the authority to bind your school or district to these Terms.
  • You represent and warrant that you are solely responsible for complying with COPPA, which requires verifiable parental consent for online collection of personal information from children under 13.
  • You must obtain Consent from all parents whose children under 18 will be accessing 30hands and provide a copy to us upon our request. For more information on COPPA, please see http://www.coppa.org/comply.htm.
  • When obtaining Consent, you must provide parents with a copy of our Privacy Policy.

If you are accessing 30hands as a Parent, the following provisions also apply:

  • You will only use the user logins and/or access code(s) provided to you by your child or child’s teacher.
  • You understand that your acceptance of these Terms indicates that you are agreeing to these Terms both on your own behalf as well as on behalf of your child or children who use 30hands. Children under 13 must not use 30hands without your consent as a parent or guardian.

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to how we use your Personal Information or Personal Information collected from children under age 13, we will notify you by email and/or by posting a notice on our home page.

Internet Privacy & Security

30hands works together with schools, districts and teachers to protect the online privacy of all users of the school community who are using 30hands, including students, parents, teachers, and administrators. Your school or teacher has authorized the 30hands policies related to information collection, security and privacy. 30hands strives to manage your school’s Internet services in a secure manner. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, and 30hands cannot ensure or warrant the security of any information managed by the site, whether transmitted to 30hands by you, your school, or your teacher. By agreeing to 30hands’s privacy policy and terms of use, you agree to use 30hands at your own risk, and agree that 30hands shall not be liable if a security breach occurs, if the site malfunctions, or if information is misused or mismanaged in any way to your detriment or the detriment of a third party, whether by 30hands, your school, your district, your teacher, or an unauthorized third party.

Information Collection & Use of your Personal Information

30hands collects and analyzes data on how the service is used in the aggregate (how groups of people use 30hands) for the purpose of improving and enhancing its service. For example, 30hands might learn that school news and announcement pages receive a great deal of traffic, which might influence how this aspect of the service is delivered in the future. 30hands does not analyze information on how particular individuals use the service as part of general reporting procedures or in the usual course of business. However, information on individual usage of the system, including but not limited to individual IP addresses, may be analyzed on a case-specific basis to resolve a technical difficulty or to assist in resolving or investigating any misuse of the service; also, such individual usage information may be furnished to your school if your school requests such information to assist in the investigation of fraudulent, abusive, or criminal activity or any other use of 30hands that violates your school’s rules or policies.

In order to create an account, 30hands does require that all users create a user name and password, which is stored on the site, and collects personal information such as name and email address, depending on the needs of your school or the service. If you are a student and register to use the site you may be asked to provide an access code provided to you by your school administrator or teacher. We do not sell, share, rent or trade your personal information with any third parties other than as disclosed within this privacy policy.

If you wish to obtain a quote for services, we request your name, email address, phone number, position, school, size of school, city and state/country. We use this information to provide you with the best quote possible.

Parents have the right to refuse further contact with their child by the site and have access to their child’s information to have it deleted by contacting the school administrator.

Parents have the right to consent to the site’s use of the child’s Personal Information without having to consent to its disclosure of that information to third parties by contacting the school administrator; but as stated above, 30hands does not disclose Personal Information to third parties, except as required by your school as part of their information management efforts. For example, if your school uses a certain third-party company to manage their classroom scheduling and attendance system, necessary information may be shared with that company to assist in those administrative tasks.

These information collection, management, and disclosure practices apply to parents, teachers, administrators, and students. If you are a parent, you agree that this is acceptable for you as well as any of your children that use 30hands. If you are a teacher, you agree that this is acceptable for you as well as any of your students that use 30hands.

30hands does not share, sell, rent or trade adult or children’s personal information with third parties other than as disclosed within this privacy policy.

We reserve the right to disclose your or your child’s personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Opt-out

If you are the parent and guardian of a student using 30hands and cease to agree with 30hands’s terms of use and privacy policy at some point in the future, you may opt-out by contacting your Subscriber (typically your school) 30hands administrator.

Your Responsibility Regarding Use of the Service

It is your responsibility not to disclose any activation codes, user names and passwords to anyone. It is your responsibility to use this Service only for the purpose for which it was intended. Any use of the Service not in accordance with the intended purpose is prohibited.

User Generated Content

30hands does not control the messages, information or files delivered in the timeline, discussion forums, comments and feedback areas and any other user generated content. You understand and agree that 30hands has no obligation to monitor the timeline, discussions, comment or feedback areas or other user generated content.

Both 30hands and Subscriber reserve the right at all times to disclose any information posted by you or any other user as necessary to satisfy any law, regulation or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in 30hands’s sole discretion are objectionable or in violation of these terms and conditions.

Your school may use 30hands to host forums for online discussion or message posting about issues important to your community or school. Your school will decide how these online forums are used, including whether they are available to students. These are public forums, and information that users post may be available to other members of the school community, and in some cases even other schools or the public Internet. You should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the forums, and could be used to send you unsolicited messages. Your school will decide how it wishes to use online discussion and message boards along with any other student postings. We are not responsible for the personally identifiable information you choose to submit in these forums, postings or presentations. To request removal of your personal information from our blog or community forums, contact us at support@30hands.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Private Messages

If you are a student, teacher, or faculty member you have the ability to chat with other students, teachers, or faculty members through private messages. Please be aware that any personal information you choose to share within these messages may be used by other members to send you unsolicited messages. We are not responsible for the personal information you choose to share within these messages.

Both 30hands and Subscriber reserve the right at all times to disclose any information posted by you or any other user as necessary to satisfy any law, regulation or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in either 30hands or Subscriber’s sole discretion are objectionable or in violation of these terms and conditions.

Publishing Content / Communications

You acknowledge that all communications on the timeline, discussion forums, comment and feedback areas, and any other user-generated content may be public and not private communications if established as such by the school, teacher or student. In the case of public information, others may read what you say on the Internet without your knowledge. Information that is designated as private will not be generally accessible over the Internet. Always use caution when giving out any personally identifying information about yourself or your children on any discussion forum or comment or feedback area, and educate your children in the proper use of a discussion forum, comment or feedback area and the Internet.

30hands does not control or endorse the content, messages or information found on the site and, therefore, specifically disclaims any liability with regard to what is posted and any actions resulting from your participation in any online services.

Profiles

You acknowledge that your profile may be viewed by other users of the site, this includes your profile photo. Any information you choose to display on your profile may be viewed by other members of the site and may be used to send you unsolicited messages. 30hands is not responsible for any personal information you choose to share within your profile. Parents, Teachers and School Administrators reserve the right to edit students profiles at any time by logging into their accounts and choosing the students account they wish to update.

Testimonials

We post customer testimonials on our web site, which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. To request remove of your personal information from our testimonials, contact us at support@30hands.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Third-Party Content

30hands is a distributor (and not a publisher) of content supplied by Subscriber, third parties, and visitors. Accordingly, 30hands has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, members or any other user of this Service, are those of the respective author(s) or distributor(s) and not of 30hands. Neither 30hands nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose.

In many instances, the content available through the Service represents the opinions and judgments of the respective information provider, or the user and not necessarily that of 30hands. 30hands neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on 30hands’s Service by anyone other than authorized 30hands employee spokespersons while acting in their official capacities. Under no circumstances will 30hands be liable for any loss or damage caused by a user’s reliance on information obtained through 30hands. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through this Service. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.

Updating, Correcting or Deleting Personally Identifiable Information

If yours or your child’s personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on our member information page or by emailing our Customer Support at support@30hands.com. We will respond your access request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@30hands.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Privacy Settings

You have the ability to update your privacy settings at any time while using the site. You may do so generally by going to items you have created (pages, presentations, blog posts, etc.), editing them and marking them as ÒdraftÓ or ÒprivateÓ.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s ÒhelpÓ file.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

Third-Party Cookies

The use of cookies by our tracking utility company is not covered by our privacy statement. We do not have access or control over these cookies. Our tracking utility company uses session ID cookies to make it easier for you to navigate our site.

Links to Other Sites

If you click on a link to a third-party site, you will leave 30hands.com and be redirected to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as 30hands.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third-party website that is linked to the 30hands.com site, you should read that site’s privacy statement before providing any personally identifiable information.

Thanks for reading this far, and more importantly – Thank you.

30hands Learning, Inc.
Call us at: 781-982-9555

Email us at: info@30hands.com

Share this Post